Returns & Exchanges
At FINESSE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as our collections.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to get your return en route to our warehouse.
Receive Your Refund
Once our team inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing